FAQ

Office Products Dealers

FAQ most relevant to Office Products Dealers

Do you support multiple cost files from a single vendor?

How frequently is vendor product and availability information updated?

How do I build customer price lists?

How frequently are price lists updated?

What about customer contract prices?

Do you support start and end dates for customer contract prices?

Does the platform support stocking-dealers?

Is there a limit on the number of products that can be loaded?

Are there any restrictions on the number and type of vendors supported?

Do you support the wholesalers "Wrap & Label" Programs

Do you support routing of deliveries to local customers?

How is vendor selection optimized?

Is product search biased towards any manufacturer or vendor?

How does the system account for "first call" with the National Wholesalers?

Will I need to keep my legacy system for accounting?

As a dealer, am I in control of decisions relating to product promotions?

How are sales taxes calculated?

How are credit card payments handled?

To become a member of the platform, how does the customer onboarding process start?

Print/Copier Dealers

FAQ most relevant to Print/Copier Dealers

How frequently is vendor product and availability information updated?

How do I build customer price lists?

How frequently are price lists updated?

Is there a limit on the number of products that can be loaded?

Is product search biased towards any manufacturer or vendor?

How are sales taxes calculated?

How are credit card payments handled?

Hybrid Dealers

FAQ most relevant to Hybrid Dealers

Do you support multiple cost files from a single vendor?

How frequently is vendor product and availability information updated?

How frequently are price lists updated?

What about customer contract prices?

Do you support start and end dates for customer contract prices?

Is there a limit on the number of products that can be loaded?

Do you support the wholesalers "Wrap & Label" Programs

Do you support routing of deliveries to local customers?

How is vendor selection optimized?

Is product search biased towards any manufacturer or vendor?

How does the system account for "first call" with the National Wholesalers?

Will I need to keep my legacy system for accounting?

As a dealer, am I in control of decisions relating to product promotions?

How are sales taxes calculated?

How are credit card payments handled?

To become a member of the platform, how does the customer onboarding process start?